Waiting Well is a collaborative partnership project between MySelf-Management and NHS Highland made possible by NHS Charities Together funding.

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The pilot project has enabled two new Link Workers, Vicki Nevin and Valerie Gale, to be employed by MySelf-Management to support people as they wait for their appointment.

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The Link Workers will offer referred clients non-medical advice aimed at helping them to enhance their own emotional wellbeing and to find solutions to improve their quality of life while waiting for their procedures. This holistic support will last over a series of meetings and will include topics such as managing symptoms, feeling positive and looking after yourself. This may include complementary activities online and face to face support for healthy living, ensuring self-care is a priority. Using a system called Outcome Star the Link Workers will be able to help them to monitor the benefits.

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We will be using Near Me video calls or telephone calls to support clients.